Omega World Travel
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Leading the Travel Industry

Travel Management for Your Business

Do your employees book their own business travel, miss taking advantage of negotiated supplier discounts, or step outside travel policy guidelines? If you answered yes to any or all of the above, then Omega World Travel can help.
  Client Services
Management - Omega provides comprehensive account management from day-to-day operations to account management on a broader scale: benchmarking, monitoring customer satisfaction, quality control, negotiations, report analysis and updating clients on the latest travel technologies and services.
Quarterly Reviews - We keep clients updated on the progress of all issues and goals and share information/industry best practices on a continual basis.
Vendor Negotiations - We assists clients in setting up new preferred supplier programs. The team offers recommendations for maximizing discount opportunities and implementing service enhancements to promote efficiency and achieve cost savings overall.
Surveys - Our survey department calls frequent travelers on a random basis and asks in-depth questions regarding Omega services and products. We also use the web-based survey tool, Zoomerang, to help customers measure our performance.
  Duty of Care
Do you know where your travelers are? Are they safe? Are they well? Is their data secure?
Duty of care is a serious responsibility in this time of globalization. As business travel has exploded into new markets worldwide, risks have grown significantly in size and scope while national regulations are increasing the organization's burden of legal responsibility. Organizations not providing responsible, effective duty of care programs do so at their own substantial ethical, business and legal risk.
  Global Solutions
Omega has partnered with GlobalStar a worldwide travel management company owned and managed by local entrepreneurs. Over 85 market leading enterprises, representing over US$13 billion in sales, combine their local expertise, strength and commitment with our global organization to deliver cohesive, multinational solutions through an innovative technology platform.

GlobalStar delivers service of the highest quality in a multinational environment. We make sure that travelers arrive at their destinations comfortably, securely and with as little stress as possible. By pulling together the very best technology with buying power and placing this in the hands of highly skilled, well trained and motivated staff we offer our customers the confidence and trust they seek in their travel management company. Your business is important to us and you may be assured that our people and our resources will be fully committed to adding value to your travel management program.
  Mobile Travel
Omega World Travel fully integrates customers' travel plans into your SmartPhone with Sabre Travel Studio's TripCase platform, allowing Omega to communicate directly with travelers post-booking and in-transit. Omega's clients will gain from real-time messaging that keeps business travelers informed, empowered and connected wherever they travel.

• Flight Status • Flight Delays • Gate Changes • Cancellations
• Airplane Mode • Baggage Claim Info • Trip Log • Omega Contacts
  Online Booking Tools
Online booking solutions help large corporations contain travel costs. Omega World Travel partners with some of the industry's leading self-booking vendors to provide you with an integrated solution that suits your corporate culture and specific travel program. Companies can maximize compliance with their travel policy, strengthen preferred supplier relationships, and expand negotiated fare programs. In addition, corporate travelers booking online have access to Omega's wholly-owned 24-hour emergency service.

A self-booking program that is easy to use and offers full content, enhances productivity and increases compliance with travel policy and contracted rates, lowering costs overall. Concur Travel offers a highly customizable online booking tool that can be integrated with their expense reporting system. It is aimed specifically at corporations with multiple vendor agreements and complex travel policies.
  Quality Operations
Customer satisfaction is our ultimate goal at Omega World Travel and all our processes are geared toward that end, focusing on an everyday commitment by our employees, products and services, and innovative technology. Our robust quality control systems use the latest technology to ensure a quality and cost effective travel experience.

Omega's automated quality control system, MegaAssure, is based on Trondent technology, and screens all reservations booked by our travel professionals or via online booking solutions to assure accurate data and accounting. The system searches 24-hours-a-day for such things as lower fares, waitlist clearance, and seat assignments. MegaAssure performs checks continuously up until the time of departure and is monitored by Omega World Travel's back office staff.
  Reporting Solutions
The Sarbanes-Oxley Act has effectively forced corporations to implement stricter reporting and auditing requirements for all their business units, including corporate travel programs, making the need for accurate travel reporting more important than ever.

MegaSys, our in-house back-office reporting system, offers robust security safeguards and redundancy to protect your stored data. Fully compatible with all major GDS brands, with online data stored for up-to-three years, MegaSys provides a wealth of historical reporting capabilities.

Omega uses TRX's TravelTrax for providing reports to its clients. With TravelTrax you have access to critical information to improve your business performance, consolidate travel data from multiple sources and provide a basis for vendor negotiations, travel policy change and the like.
  Travel Technology
ndustry firsts like 24-hour customer service and privatizing government travel are what earned Omega World Travel the reputation as an innovator. TravTech — owned and operated by Omega—is the visionary force driving Omega's travel technology, developing and operating progressive Web-based applications for businesses focused on travel. TravTech is the principle technology supplier to — the Internet's largest cruise specialist.
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