Avis Upgrades Mobile App

Avis has recently added new features to its app in the US and Australia, soon to be available in Europe including Heathrow and Paris airports with a wider release to follow. Key features of the app include straight-to-vehicle access as well as options to upgrade a car at pick-up. Avis Preferred loyalty program members can bypass the customer service desk completely. The app will also show the exact location of the car and access the rental agreement, and if necessary, request assistance. Mark Servodidio, President, international at Avis Budget Group, said, “When we launched the Avis app our goal was to simplify the rental process and empower our customers with the latest tools that meet their on-demand needs. Our ongoing investment in developing the latest streamlined app functionalities is a testament to Avis Budget Group understanding its customers and giving them complete control throughout the rental process, from booking to drop-off. We’ve not only removed the stress but also the rental desk to give an even faster, premium service.”

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