Amtrak Introduces Contactless Travel

Amtrak is reinforcing its commitment to the safety and well-being of its customers and has implemented new and improved personal safety measures to best protect passengers traveling in the COVID-19 era. Amtrak President and CEO Bill Flynn said, “As we continue to prioritize health and safety in traveling, it’s important we provide our customers with new, innovative measures that promote physical distancing and contactless travel.”


New technological capabilities are proving vital both to protect customers and provide an unprecedented level of convenience when it comes to rail travel. As part of the company’s New Standard of Travel, the Amtrak app enables customers to purchase tickets, access up-to-date gate and boarding information and present e-tickets using their own mobile device.


“We encourage all customers to download the app to receive our new app updates, which will prevent crowding inside the station waiting for the boarding information to post; and provide an extra level of confidence to make travel safe and secure, in addition to the many safety measures onboard our trains and at our stations,” added Flynn.