Some have said it's doom and gloom for the business travel industry. And it may have looked that way, especially early on in the pandemic when zoom meetings were taking off and people realized they could put their heads together with their staff and partners from the comfort of their homes—sometimes even in their pajamas.
At the end of 2020, studies estimated business travel would be down as much as 50 percent. However, after a year away from other people, that tune may be changing. People are craving face-to-face interaction and business trips are back on the horizon, especially as vaccines rollout and COVID-19 infections fall.
Airlines are seeing demand for business travel increase, according to Delta CEO Ed Bastian who spoke with NBC’s Lester Holt about the travel industry.