Delta Air Lines Ditching its Pandemic-era Boarding Process – Here’s What Will Change

Delta Air Lines will no longer board planes back-to-front, the company confirmed to Travel + Leisure, moving away from one of the last coronavirus pandemic-era practices in the airline industry.

This week, the airline went back to boarding its planes by zones, which are allocated based on seat assignment and loyalty status, a Delta spokesman told T+L. The decision was made because boarding back-to-front disrupted efficiency.

"As Delta continues to welcome customers back onboard, we also continue to explore opportunities that keep people moving efficiently and enhance the airport experience," the Delta spokesman told T+L. "This update drives efficiency in the boarding process, making it faster and easier for both customers and employees as we continue to listen and respond to feedback."