Singapore Airlines, Qatar Airways and British Airways each won four awards, with SIA being named Best Airline, as well as winning in the Best First Class, Best Cabin Staff and Best Asian Airline categories.
Qatar Airways took the awards for Best Long-Haul Airline, Best Business Class, Best Middle Eastern Airline and Best Inflight Food and Beverage, while British Airways took the awards for Best Short-Haul Carrier, Best Frequent Flyer Programme, Best Airport Lounge (for its Concorde Room at London Heathrow T5), and Best Travel App.
In the hotel categories Premier Inn took the awards for Best Business Hotel Brand in the UK, and Best Budget Hotel Brand, while Hilton Hotels and Resorts won awards for Best Business Hotel Brand Worldwide and in Europe, as well as Best Hotel Loyalty Scheme for Hilton Honors.