Unmatched Travel Flexibility: Delta Extends Ticket Validity Through 2023

Delta is redoubling its efforts to give customers more flexibility in their travel plans with another industry-leading eCredit extension through year-end 2023. Effective Jan. 12, all existing eCredit holders will have an additional year of flexibility for rebooking and traveling. Customers will be able to rebook their ticket by December 31, 2023, for travel throughout […]

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Fewer Cancellations as Omicron Impact Diminishes

Delta’s operation stabilized over the past week, with significantly fewer disruptions to our flight schedule, most of which were attributed to winter weather. As impacts from the omicron variant lessen, less than 1% of our scheduled flights were canceled Wednesday across Delta’s mainline and Delta Connection operations. As of noon Thursday, just three mainline and […]

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Airline Loyalty Plans are Going Green, But Will New Options Bring Benefits?

Airlines, eager to score points with environmentally conscious consumers, are starting to green up their loyalty programs. Skeptics, however, question the environmental benefit of such initiatives. This month, Etihad plans to launch its Conscious Choices program, offering members of the carrier's Etihad Guest loyalty program the opportunity to earn points toward loyalty status for a […]

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The Latest Face Mask Guidance for Travel: N95s, Double Masking, and More

In the early days of the pandemic, face masks went from being exclusively reserved for healthcare workers to a blanket recommendation for the general population in a matter of months. Now, nearly two years later, our understanding of which types of face masks offer true protection has changed greatly—and has continually been revised as new […]

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United Reduces Schedule With 4% of Staff Infected With Covid-19

Omircon continues to place a strain on United Airlines' operations. But the carrier's vaccine mandate is saving lives, CEO Scott Kirby told company employees in a memo Tuesday. Currently, about 3,000 of United's approximately 70,000-person workforce are positive for Covid-19, Kirby wrote. With so many employees calling in sick, United has reduced its near-term schedule, […]

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Contactless, Mobile-First Dominate Hotel Tech Trends

costar Technologies that boost convenience and control while letting guests avoid human contact if they want are still the most important tech investments for the hotel industry, experts said. Patrick Dunphy, chief information officer for industry group Hospitality Technology Next Generation, said "mobile-first" should be top of mind for all hoteliers as the industry is […]

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